Jilivip believes gaming should be a healthy form of entertainment. Our responsible gaming policy is here to help you play within safe limits and enjoy a positive experience.
Responsible gaming at jilivip is more than a policy — it is a core commitment to every member. As online gaming becomes part of daily life, we take it upon ourselves to ensure that experience remains positive and safe at all times.
Responsible gaming means staying in control of your time and money, treating gaming as entertainment, and having the courage to seek help if problems arise. jilivip is with you every step of the way.
Our platform provides tools that let you set limits, take breaks, and access professional support whenever you need it. Because at jilivip, a happy player is the best player.
Jilivip is strictly for players aged 18 and above. Protecting minors from gambling is our top priority.
If the answer to any of these is yes, please talk to our support team.
Our platform offers a range of tools to help you stay in control and play safely.
Set your own daily, weekly, or monthly deposit limits. Once configured, the limit cannot be increased before the set period ends — keeping your budget protected.
Set a time limit for each gaming session. Once the limit is reached, jilivip will automatically alert you and encourage you to take a break.
Set up automatic session stops once you reach a defined loss amount. This is the most effective way to keep financial losses under control.
Take a break from gaming for any period between 24 hours and 6 weeks. During this time, all gaming activity — including account login — will be suspended.
For long-term support, activate self-exclusion for a period of 6 months to 5 years. Once enabled, this cannot be reversed before the selected period expires.
Periodic popup notifications will show your total playing time and a win/loss breakdown, keeping you grounded in reality.
Activating self-exclusion on jilivip is straightforward. Just a few simple steps and you are protected.
Log in to your jilivip account and go to your profile settings.
Look for the "Responsible Gaming" section in the Settings menu.
Choose what works for you — deposit limits, session limits, a cooling-off period, or self-exclusion.
Choose the duration and the limits you want to set.
Once confirmed, the changes will take effect immediately and you will receive a notification via email.
Once Self-Exclusion is activated, it cannot be cancelled before the set period ends. This is a serious and final decision.
| Limit Type | Minimum | Maximum | Status |
|---|---|---|---|
| Daily Deposit | BDT 500 | Custom | Active |
| Weekly Deposit | BDT 2,000 | Custom | Active |
| Monthly Deposit | BDT 5,000 | Custom | Active |
| Session Time Limit | 30 Minutes | 8 Hours | Active |
| Daily Loss Limit | BDT 200 | Custom | Active |
| Cooling-Off Break | 24 Hours | 6 Weeks | Active |
| Self-Exclusion | 6 Months | 5 Years | Active |
If you notice any of the following signs in yourself, contact jilivip's support team or take a break.
Decide how much you are willing to spend before you start playing, and stick to that limit.
Decide on a daily maximum and stick to it — avoid playing beyond that limit.
Wins and losses are a normal part of gaming. Let go of the urge to chase money you have lost.
Think of gaming as a form of entertainment, not a source of income.
Take at least a 10-minute break every hour and do something else.
Avoid gaming when you're feeling angry, sad, or lonely.
Be open and honest with your family about your gaming habits.
If you feel something is wrong, reach out to jilivip support or seek professional help.
Jilivip's responsible gaming team is here for you. Feel free to reach out whenever you need help.
Chat directly with our expert team via 24/7 Live Chat.
For more complex issues, contact us by email and we'll get back to you within 24 hours.
Get confidential advice from a counselor who specializes in gaming addiction.
Read our responsible gaming guides and resources for free.
Jilivip strictly enforces an 18+ age policy. Parents can use our parental control tools to help keep their children safe. If you notice anything suspicious, please let us know right away.
For mental health support related to gaming addiction in Bangladesh, contact the National Mental Health Helpline Kiran (1800-599-0019) or reach out to a nearby mental health service.
Responsible gaming at jilivip is not a barrier — it is the key to making the fun last longer. Register today and start your safe gaming journey.