Jilivip Privacy Policy — Your Data, Our Responsibility

1. Introduction & Applicability

Jilivip (https://jilivip.wine) is a leading online gaming platform in Bangladesh. We place the highest priority on the privacy of our members. This Privacy Policy applies to all jilivip services — including our website, mobile app, and other digital platforms.

By registering with or using jilivip, you agree to this Privacy Policy. Please read it carefully before signing up. If you have any concerns, feel free to reach out to our support team.

2. What Information We Collect

Jilivip only collects information that is necessary to provide our services and maintain security. We never ask for unnecessary or excessive data.

2.1 Information Collected at Registration

• Full Name (as per National ID)
• Email Address & Mobile Number
• Date of Birth (for age verification)
• Permanent address & country
• Preferred Currency & Language

2.2 Information Collected During KYC Verification

• Copy of National ID or Passport
• Proof of Address (utility bill, bank statement)
• Proof of Payment Method
• Selfie or photo verification (if required)

2.3 Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Login timestamps, gaming history & transaction logs
• Cookies & Session Data
• Referral Source & Marketing Tracking

3. How We Use Your Information

Jilivip uses your information only for specific, transparent purposes. Each use case is clearly outlined in the list below.

4. Information Sharing & Third Parties

Jilivip does not sell or transfer your information to third parties for any commercial purpose. However, certain information may be shared where necessary to deliver our services.

• Payment Processor: Mobile Banking, Nagad, Rocket, and other payment gateways — used solely to process transactions.
• KYC Service Provider: Secure third-party service for identity verification.
• Game Provider: Minimum information required to operate the game.
• Legal Authorities: Mandatory disclosure under court order or government directive.
• Anti-Fraud System: Security partner for fraud detection and prevention.

5. Data Security Measures

Jilivip employs world-class technology and processes to protect your information. Our security infrastructure is regularly audited by independent reviewers.

• 256-bit TLS/SSL encryption — applied to all data transfers.
• AES-256 encryption — for securing sensitive stored data.
• Two-Factor Authentication (2FA) — applied at account login.
• Firewall & DDoS Protection — at the server level.
• Real-Time Anomaly Detection — for identifying suspicious activity.
• Penetration Testing — annual third-party security assessment.
• Data Backup — encrypted and stored at separate locations.

6. Cookies & Tracking Technologies

The jilivip website uses cookies and similar technologies to improve service quality and personalize your browsing experience.

Cookie Types & Purposes

• Essential Cookies: Required for login sessions and core platform functionality — these cannot be disabled.
• Functional Cookies: To remember your language preferences and account settings.
• Analytics Cookies: For monitoring and improving site usage (Google Analytics).
• Marketing Cookies: To show relevant ads — only with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

7. Data Retention Period

Jilivip does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

8. Your Rights

Under jilivip's Privacy Policy, you have full control over your own information. Contact our support team to exercise any of the rights listed below.

9. Protection of Minors

Jilivip strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at registration.
• Suspicious accounts are verified immediately.
• Any information found to belong to a minor will be deleted immediately.
• Parents or guardians may request the closure of a child's account.

10. Policy Changes

Jilivip may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• Advance notice sent to your registered email.
• Notification banner on the site homepage.
• The "Last Updated" date at the top of the page will reflect any changes.
• Re-consent required for significant changes.

Continuing to use jilivip after any changes means you accept the updated policy. Please review this page periodically.

11. Contact & Complaints

For any privacy questions, concerns, or rights requests, please reach out to our dedicated Data Protection Team.